Gill Callister, Chief Executive Officer

Gill Callister, Chief Executive Officer

Gill CallisterGill brings a wealth of leadership experience to the role, following an exceptional career in the Victorian Public Service, most notably as Secretary of the Department of Education and Training (2015 - 2018) and Department of Human Services (2009 – 2014).

Gill began her career as a social worker and spent ten years working in child protection and family services in nongovernment organisations including OzChild.

Most recently, Gill was an Associate Dean at the Australia and New Zealand School of Government (ANZSOG) and was a 2019 Victorian Public Service Medal recipient. Gill is also an Adjunct Professor (Practice) in Politics at Monash University and a member of the Monash University Council.

Jeff Kagan, Director Organisational Performance

Jeff Kagan, Director Organisational Performance

Jeff KaganBachelor of Economics (Monash), CA ANZ, Grad Dip Applied Finance and Investment FINSIA

Jeff has been a part of services industries for over 20 years and held a number of CEO and Executive roles.

Jeff is experienced in leading strategic and operational change, driving business growth, process improvement and operational efficiency.  As a leader, Jeff consistently delivers results, takes ownership and is relentless in identifying opportunities to improve performance and cash flow, ensuring enhanced customer value.  He is a recognised change agent who successfully manages himself and others through change.

Jeff holds a Bachelor of Economics and is a Chartered Accountant having developed his career at blue chip organisations ANZ, General Electric and KPMG before embarking upon the provision of Executive Services to SMEs and ‘for purpose’ organisations in philanthropy, education, disability and aged care.

Denise Cumming, State Manager Queensland

Denise Cumming, State Manager Queensland

Denise CummingDenise has over 20 years’ experience working within the mental health and complex needs sector in non-government, government and private services both in the UK and Australia. This experience, supported by her qualifications in social work, human rights and social justice continue to serve as the primary motivation and justification for her continued commitment to the human services sector.  

Denise has held leadership roles in both government and non-government sectors and has a strong reputation for the delivery of high quality integrated health and social care services in accordance with recovery principles and strengths based practice.  

Denise is driven by her belief in working with clients across a range of support needs to ensure our services meet their aspirational wishes and needs.  Before joining Mind, Denise was General Manager Operations for Queensland mental health service Open Minds.

Dr Sarah Pollock, Executive Director Research and Advocacy

Dr Sarah Pollock, Executive Director Research and Advocacy

Sarah PollockBA (Hons), Grad Dip Ed, MBus, PhD

Sarah has worked at the executive level in the social care and mental health sectors for fifteen years. Prior to that, she worked in vocational and higher education in various roles including teaching and learning, education strategy and curriculum development. Sarah combines her strengths in applied research, policy analysis and strategy development with a sound understanding of the operating and business environments of non-government organisations. She is committed to ensuring that we continue to have a strong and vibrant third sector through the delivery of high quality services and advocacy which amplifies the voices and concerns of the people and communities that Mind serves.

Kaylene Rowe, State Manager Victoria

Kaylene Rowe, State Manager Victoria

Kaylene RoweWith over 20 years’ experience in mental health, drug and alcohol, homelessness and complex needs sectors, Kaylene has a wealth of knowledge and experience leading client services and teams within stream based operational structures. Kaylene’s extensive experience is supported by a Masters in Social Work and tertiary qualifications in Management, Indigenous Studies and Business Leadership. 

Known for passionate and innovative leadership, Kaylene is a dedicated leader with a reputation for service excellence and client centred care.

Helen Sheppard, State Manager South Australia / Western Australia

Helen Sheppard, State Manager South Australia / Western Australia

Helen SheppardHelen has held senior operational and business development roles across South Australian and national not-for-profit organisations throughout the last 18 years. This has included diverse service portfolios in mental health, nursing, allied health, youth, counselling, homelessness, justice, employment, domestic violence, community development, aged care, disability and volunteering. 

Helen is passionate about partnerships, program design, innovation and outcomes, which is evident in her time at the Australian Red Cross where she introduced co-design, delivering new solutions for mental health.

Mikki Swindon, Director People Experience

Mikki Swindon, Director People Experience

Mikki SwindonMikki Swindon is the Director of People Experience, People and Development at Mind. Mikki has an extensive background in human resources and change management. She has been consulting to public and private sector organisations for some 20 years and has undertaken significant change management projects in organisational relocation, organisation redesign, contract transition, systems implementation and executive coaching. Mikki was formerly the locum Chief People and Culture Officer at Barwon Health, Executive Director, People and Culture at WorkSafe Victoria, and General Manager Human Resources at the Transport Accident Commission (TAC). Mikki is currently an independent member of the Board People and Strategy Sub Committee of Cenitex.

Sandra Walker, Executive Director Innovation

Sandra Walker, Executive Director Innovation

Sandra Walker smilingAs Executive Director of Innovation, Sandra’s role focuses on transitioning a range of Mind’s services to the NDIS and developing high quality services that offer our clients choices for support in their mental health recovery journeys. With extensive experience working in the health and disability sectors, Sandra has practiced as a mental health practitioner and a general nurse. She led the Canterbury District Health Mental Health service through the Christchurch earthquakes, which sharpened her appreciation of the longer-term impacts of trauma and the importance of peer support in recovery. Sandra’s approach will be to develop high quality, evidence-based support that has been co-designed in consultation with consumers and their carers.

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