Long-term housing with support for people with significant mental health and wellbeing concerns 

The Haven Foundation - integrated social housing and support services provide people who have significant mental health and wellbeing concerns with long-term housing and 24/7 support from onsite staff. Mind Australia manages these residences in partnership with community housing provider The Haven Foundation - a subsidiary of Mind. 

Haven residences feature up to 16 private apartments, each with its own kitchen, living room, bathroom, laundry facilities and outdoor area. Haven residences provide high quality home and living support for people with mental health and wellbeing concerns to find help, hope and purpose in their lives.  

Haven residences provide a place for people with significant mental health and wellbeing concerns to live independently while receiving support from qualified mental health workers who help them achieve their unique NDIS Plan goals. Residents learn life skills, like confidence and connection with others, to help build a healthy lifestyle. The Haven Foundation and Mind Australia model promotes and supports the involvement of family, friends and carers. 

Who are Haven residences for?  

Haven residences are designed for people whose capacity to live independently is impacted by long-term significant mental health and wellbeing concerns. Residents are typically people with psychosocial disability who require 24/7 support for people and are seeking a residence with a strong focus on family and carer engagement and community connection. Haven residents typically have a wide range of previous experiences and pathways, including: 

  • NDIS participant with a diagnosed psychosocial disability or significant mental health issues 
  • experiencing or at risk of homelessness, sub-acute or acute mental health residential care 
  • unsustainable living situations, e.g. domestic violence 
  • family home with ageing parents or supported residential service or caravan park. 

Residents must: 

  • have significant mental health and wellbeing concerns  
  • be between 18-64 years of age  
  • have the financial means to pay for rent/board and utilities 
  • have an NDIS package to fund housing support 
  • sign a residential tenancy agreement with The Haven Foundation  
  • be on or eligible for the Victorian Housing Register. 

Do I need an NDIS package to live in a Haven residence? 

In most cases, residents fund their The Haven Foundation - integrated social housing and support service via their NDIS package. Residents with NDIS Flexible Core packages that feature funding for Activities of Daily Living, or Supported Independent Living, typically choose help with: 

  • decision making, daily planning and budgeting 
  • building skills for shopping and cooking for healthy eating 
  • written communication and filling in forms 
  • learning to maintain a household with tasks such as laundry and cleaning 
  • developing and maintaining connections with family and friends 
  • getting ready for the day and other personal care tasks. 

Where are Haven residences located? 

The Haven Foundation - integrated social housing and support services are located here: 

More Haven residences are being built, including Pakenham, Epping, Drouin, Seymour, Ballarat and North Bendigo.  

How do I register my interest for a Haven residence?  

Find out if Haven residences are right for you or your loved one: Contact us via Mind Connect or phone 1300 286 463  

Get more information on The Haven Foundation and Haven residences. Visit The Haven Foundation website

Why choose Mind for Housing with support services? 

We have been providing mental health and wellbeing support to people, and their families, friends and carers, for more than 45 years. Every individual's journey to a life of meaning and purpose is unique, which is why our services are flexible and offer genuine choice and control.  

We work with residents and their families, friends and carers to build a high quality, program of support tailored to their unique needs and NDIS plan goals. Our qualified staff work in partnership with residents and their family, friends and carers to strengthen personal skills and build independence. 

We promote a sense of community in our housing services to encourage residents to share and support each other, including taking part in group activities. 

Some of our Housing staff are peer workers – people with lived experience of mental ill-health. Our peer workers lead skills-based peer learning workshops with residents among other work. We are a leading employer of people with lived experience, recognising their unique ability to connect with and motivate clients and guide recovery.  

Find out more about Mind’s other Housing with support services here

What do our Haven residents say? 

“The wonderful thing is that all the residents have their own space and choose what they want to take part in or what support they need – we all have the chance to actively work on our recovery alongside one another and Mind staff.” – Read Heather’s story here