Mind offers many services fundable through the NDIS that are personalised to your needs.

If you are an NDIS participant, we can help you make the most of your plan and identify which services best match your NDIS funded Core Supports or Capacity Building budgets.

We also offer NDIS funded Therapeutic supports delivered by occupational therapists and psychologists.

We are a significant provider of Supported Independent Living services for people with mental health related disability and those with dual disability, particularly in Victoria but with more sites soon available in Queensland and other areas.

We have lots of options within our main service types for you to 'pick and mix'. You don't have to use all service types, but we do think together they provide a comprehensive approach to mental health and wellbeing - and can help you achieve a better life.

It's up to you and what's in your NDIS plan as to what mix of support services will be included in your service agreement with us.

If you want a service included which is not listed here, or have moved to an area where the NDIS has not yet fully rolled out, please call our customer service centre, Mind Connect on 1300 286 463 (1300 AT MIND) to discuss possible options.

We can provide counselling, coaching and other support services through video or telephone link if required. Some services can also be delivered as outreach to you in your home or another location in the community.

Mind can arrange interpreters if English is not your first language.

Counselling, coaching and peer support

Counselling, coaching and peer support

Mental health practitioners, counsellors and peer educators provide you support, which can be delivered as an outreach service, or from one of our Mind Centres for Mental Health and Wellbeing.

Learn skills and get advice to help you live the life you want.

We can offer:

  • mental health coaching to help you achieve your life goals
  • counselling – for individuals and families
  • health and wellbeing education and coaching
  • tenancy advice and linkage with housing services
  • linkage with employment and vocational support services
  • specialised support coordination
  • NDIS advice and planning. 

Our team includes people who have been through their own recovery journey and faced similar challenges and who can share their learnings and insights with you (and your family and other carers too).

Call Mind Connect on 1300 286 463 (1300 AT MIND) for more information on any of our counselling and coaching and peer support services. Some services are available via video link or telephone if you prefer not to come into a centre - or we can come to you.

At Mind centres you can also enquire about our Help at Home and in the Community support services and Connect Up group recreation and leisure activities (a great way to have fun while meeting people).

Note: If you are not an NDIS participant, you can purchase these services by direct fee, but you will still need to establish a service agreement with Mind.

Specialised assessment and behaviour support

Specialised assessment and behaviour support

At Mind, we have 40 years' experience in supporting people with severe mental illness and cognitive impairment, as well as their families and other carers.

We can provide holistic assessment, intervention, positive behaviour support, care planning and support coordination to people with very complex needs. We promote skill development, and positive risk taking and behaviour, helping the person to become an engaged, contributing member of their community. We can also provide training to other carers in relation to positive behaviour support.

To enquire about this service, please call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND).

Support coordination

Support coordination

Mind can help you get the best out of your NDIS plan. Your support coordinator will link you to a range of services and providers and can manage your service agreements with them.

To establish a service agreement with Mind for support coordination:

  • call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND)
  • visit the Mind centre nearest you.

Find out more about our support coordination services.

Help at Home and in the Community

Help at Home and in the Community

The day-to-day support to help you get on with your life. Mind offers two types of service under Help at Home and in the Community: a mental health coach and mentor service provided by Mind staff with specialised qualifications, and a personal assistance service provided through our partnership with the social enterprise WISE Employment. Whatever service you choose, you decide what you want help with, when you need it, and for how long you want this support.

Mental health coach and mentor model

Your Mind worker comes to you to help you build skills and confidence in practical daily life activities.

Examples of the kinds of things you can ask for help with include:

  • meal planning, shopping and cooking
  • budgeting and managing day-to-day tasks
  • managing and supporting you with appointments and activities (doctors, social workers, Centrelink, etc.)
  • supporting you on social outings and recreation activities
  • learning to use public transport and building confidence to get out on your own
  • social support and encouragement.

Personal assistance model

(Available to NDIS customers living in metropolitan Melbourne only)

Your support worker comes to you to help you with daily life activities. 

Examples of the kinds of things you can ask for help with include:

  • completing daily household tasks
  • personal care
  • meal planning, shopping and cooking
  • making and getting to appointments and activities (doctors, social workers, Centrelink, etc.).
  • attending social outings and recreation activities
  • using public transport and building confidence to get out on your own.

 

Establish a service agreement with Mind for these services by:

  • contacting our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND)
  • visiting the Mind centre nearest you.

 

Connect Up group recreation and leisure activities

Connect Up group recreation and leisure activities

Mind's Connect Up group recreation and leisure activities are all about getting you back into the world and back into your community. Make new friends, follow your interests and start to enjoy getting active!

Even something simple like having a coffee in a cafe or walk in the park can be a great start to building a better life.

Activities offered are decided locally in response to the interests of Connect Up participants.

 

Currently we operate a range of activities, such as:

  • coffee afternoons at friendly cafes, or picnics in the park
  • art, or creative writing classes
  • going to the movies, plays or sporting events
  • going to the beach, fishing or hiking
  • going to the gym, or an exercise or swim class
  • joining a walking or running group
  • music and singing
  • cooking classes.

Find out about this service by:

  • contacting our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND)
  • visiting the Mind centre nearest you.

Connect Up group recreation and leisure activities can be purchased through an NDIS support package. If you are not an NDIS participant, you can still purchase Connect Up activities by direct fee.

Supported Independent Living services

Supported Independent Living services

For people in shared housing who want to be free to live as they choose, but have someone to help them if necessary. There are also organised activities to help you develop skills and promote confidence in your ability to manage your life. Tenancy is managed separately.

Mind's supported independent living services can be purchased through an NDIS support package. If you are not an NDIS participant, you can still purchase this support by direct fee, to be negotiated depending on the particular circumstances and location.

Contact our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND) to discuss your needs.

Find out more about our supported independent living services.

Recovery Retreats

Recovery Retreats

We offer short-stay breaks at lovely locations, offering respite from your every day. 

These are provided as flexible, high quality support packages including accommodation, food, help with daily living and personal care, and support to participate in activities.

Ranging from 1 - 14 days/nights at a time, these short stays deliver high quality 24/7 support tailored to your needs, with a focus on recreational activities and learning workshops.

Fundable as Short Term Accommodation under the NDIS, this service is also available to those with other funding packages.

To speak to someone about this service and get a quote, call our customer service centre Mind Connect on 1300 286 463 (1300 AT MIND).

NDIS service

Support coordination - MORWELL and surrounding areas

Address
217-219 Princes Drive, MORWELL, 3840
More information about Support coordination - MORWELL and surrounding areas

NDIS service

Support coordination - SHEPPARTON and surrounding areas

Address
2-8 McLennan Street, MOOROOPNA, 3629
More information about Support coordination - SHEPPARTON and surrounding areas

NDIS service

Support coordination - SOUTH AUSTRALIA

Address
South Australia
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NDIS service

Support coordination - WANGARATTA and surrounding areas

Address
Visit the Mind centre at 16 Clark Street, WANGARATTA, 3677
More information about Support coordination - WANGARATTA and surrounding areas

NDIS service

Support coordination - WODONGA and surrounding areas

Address
Visit the Mind centre at 191 Beechworth Road, WODONGA, 3690
More information about Support coordination - WODONGA and surrounding areas

NDIS service

Supported Independent Living - ALBERT PARK

Address
ALBERT PARK, 3206
More information about Supported Independent Living - ALBERT PARK

NDIS service

Supported Independent Living - ARMADALE

Address
ARMADALE, 3143
More information about Supported Independent Living - ARMADALE

NDIS service

Supported Independent Living - BRUNSWICK

Address
BRUNSWICK, 3056
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NDIS service

Supported Independent Living - BRUNSWICK WEST

Address
BRUNSWICK WEST, 3055
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